1. Introduction
This Privacy Policy explains how Walrus Technology LLC ('we', 'us'), operator of the Locanium Service, collects and uses personal data. For the purposes of the GDPR, Walrus Technology LLC, 30 North Gould Street, Suite N, Sheridan, WY 82801, USA, is the data controller for personal data about our account holders and website visitors. Where we process end-user data on behalf of a customer, we act as a processor under our Data Processing Agreement.
2. Information we collect
We collect account data (name, email, company, credentials), billing data (processed by our payment provider), and usage data (API requests, IP address, timestamps and logs). We also collect limited technical data through cookies and similar technologies, as described in our Cookie Policy.
3. How we use information
We use personal data to provide and secure the Service, authenticate requests, bill for usage, provide support, send service and product communications, and comply with legal obligations. We do not sell personal data.
4. Legal bases for processing
Where the GDPR applies, we rely on: performance of a contract (to provide the Service); legitimate interests (to secure and improve the Service and prevent abuse); consent (for optional analytics and marketing); and legal obligation (for tax and accounting). You may withdraw consent at any time.
5. Cookies and similar technologies
We use strictly necessary cookies to operate the site and, with your consent, functional and analytics technologies. Full details, including how to manage your preferences, are set out in our Cookie Policy.
6. How we share information
We share personal data with vetted sub-processors that help us run the Service (hosting, email, payments and analytics), listed on our Sub-processors page. We may also disclose data to comply with law, enforce our terms, or in connection with a merger or acquisition. All sub-processors are bound by data-protection obligations.
7. International data transfers
We may process data in the United States and other countries. Where we transfer personal data from the EEA, UK or Switzerland, we rely on appropriate safeguards such as the EU Standard Contractual Clauses. A copy of the relevant safeguards is available on request.
8. Data retention
We keep personal data only as long as necessary for the purposes described here or as required by law. Account data is retained for the life of your Account and is deleted or anonymized after closure, subject to legal retention periods for financial records.
9. Security
We protect personal data with encryption in transit and at rest, access controls, network protections and regular reviews. No method of transmission or storage is completely secure, but we work to protect your data and to notify you of incidents where required by law.
10. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or port your personal data and to object to certain processing. California residents have rights under the CCPA/CPRA, including the right not to be discriminated against for exercising them. To exercise your rights, contact us at [email protected].
11. Children's privacy
The Service is intended for businesses and is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be notified through the Service or by email, and the 'last updated' date above will change.
13. Contact us
For privacy questions or to reach the data controller, contact Walrus Technology LLC at [email protected] or 30 North Gould Street, Suite N, Sheridan, WY 82801, USA.