Refund and Cancellation Policy

Refund & Cancellation Policy

Effective Date: 01 Aug 2024

1. Refund Policy

At Locanium, customer satisfaction is our top priority. If you are not fully satisfied with our services, you may request a refund within [insert number] days of your purchase. Refunds will only be issued under the following conditions:

  • If the service did not perform as described due to an issue on our end.
  • If you experienced technical difficulties that we were unable to resolve.
  • Refund requests must be submitted within the refund window.
2. Non-Refundable Services

Certain services and products are non-refundable. These include:

  • Any service or product that has been fully delivered or used.
  • Custom services or products tailored specifically for you.
  • Subscriptions after the renewal date.
3. Cancellation Policy

You may cancel your subscription or service at any time. Cancellation requests should be made through your account settings or by contacting our support team. Please note the following:

  • Cancellations will take effect at the end of the current billing cycle.
  • No refunds will be issued for any remaining period in a billing cycle after cancellation.
4. Processing Refunds

Refunds will be processed within [insert number] business days after approval. Refunds will be credited back to the original payment method used during the purchase. Depending on your financial institution, it may take additional time for the refund to appear in your account.

5. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated via email or through your account dashboard. Please review this policy periodically to stay informed of any updates.

6. Contact Us

If you have any questions or concerns regarding our Refund & Cancellation Policy, please contact us at [email protected]